Location: Chicago, IL
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Our client is a well known multinational organization headquartered in Chicago that is in the midst of a sophisticated digital transformation to create a state of the art user experience. This organization has won numerous “Best Places to Work” awards in multiple countries as well as for multiple generation types and the LGBTQ community. Reporting to the Director, Global Digital Product for Web Director this person will play a pivotal role in the development, prioritization, execution and delivery of eCommerce experiences that will distinguish this organization in the marketplace. Specifically, this person will be involved in:
- Assembling, prioritizing and executing a forward-looking capability roadmap
- Continuously bringing to light data driven insights
- Making sound data-driven priority decisions
- Overseeing a robust A/B testing roadmap
- Competitive analysis
- Requirements gathering and story writing
- Simultaneously managing multiple projects
- Consistently and clearly communicating status to Digital leadership and business stakeholders and Officers
- Managing complex multifaceted product initiatives
- Self-directed activity to reach financial goals
This role requires a high level of collaboration with digital partners, and success is measured by the business metrics associated with a successful online product: customer experience and satisfaction, conversion, bookings, and revenue.
What they are seeking:
Candidates for this role must have experience directing online product development efforts, managing budgets and vendors, and working effectively with a wide range of stakeholders. While this is not a technical role, this role does demand a deep understanding of Internet technology fundamentals, standards and trends.
Candidates for this role should enjoy a challenging, fast-paced environment with a focus on quality and industry leading innovation. The successful candidate should have excellent interpersonal and leadership skills, be a self-starter, and be effective at managing multiple projects and priorities.
- BS degree (MBA preferred) plus 5-10 years hands-on eCommerce product management
- Strong eCommerce background as well as app and mobile web experience
- Experience leading Agile teams
- Proven Product Management execution excellence
- Ability to deal with ambiguity
- Demonstrable and strong experience in creating and delivering clear communications to Digital leadership and business partners
- Proven experience managing cross-functional teams and budgets
- Hotel or airline online experience desired
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For more information, please contact Jason M. Lentz @ jason@exceltalentsolutions.com or 630.398.9551